Operation and Support

Technical Support

• We have 24x7 Customer Services Engineer(CSE) to Help Customer to solve their Problem and they have access to our Expert Engineer and R&D team at any time.
• We have assign our Engineer on Customer site especially on Hari Raya and New Year.
• Our CSE can be contact through : phone, E-mail, Yahoo Chat and Ticketing online over Web base

Technology Support

• We have dedicated R&D team to keep improving and enchancing services on top the Platform.
• We have a Roadmap for the product itself.

Fault Escalation